Draft for review and approval by the firm before publication.
Who we are
This website is operated by Wambo Muyala & Co. Advocates (“the firm”). This policy explains how we handle personal information submitted through the website.
Information we collect
When you submit an enquiry or consultation request we collect the details you provide (your name, telephone number, email address, preferred contact method and a brief description of your matter). We also record technical information such as the page you submitted the form from, your device type and IP address, and campaign information (for example UTM parameters) so that we can protect the site against abuse and understand which channels are useful.
How we use it
We use this information to respond to your enquiry, to arrange consultations, to keep a record of our communications with you, and to improve and secure the website. We do not sell your personal information.
Please do not send confidential information through this website
Online enquiry forms are not a secure channel for confidential or highly sensitive information. Please limit your first message to a brief description of your matter; the firm will tell you how to send further information once your enquiry has been reviewed.
Who can see it
Access to enquiries is restricted to authorised members of the firm according to their role. We may use trusted service providers (for example email delivery and hosting) who process information on our behalf.
Cookies and analytics
We use essential cookies to operate the site (for example to secure forms and sessions). With your consent we may use analytics cookies to understand how the site is used. You can decline analytics cookies without affecting your use of the site.
Retention and your rights
We keep enquiry records for as long as is reasonably necessary for the purposes described above and to meet our professional obligations. Subject to applicable data protection law in Kenya, you may ask to access, correct or delete personal information we hold about you by contacting the firm.
Contact
Questions about this policy can be sent to the firm using the details on our contact page.